What Sponsors Value Most in Their Advisors

Sponsors say they most value advisor support for investment, communication and fiduciary issues. They also say they value support for participant financial wellness, a new category first included in the 2018 survey, as well as help with choosing and managing record keepers and other service providers. Another emerging priority appears: advice on other plan types, such as deferred, non-qualified and defined benefit plans.

Sponsors tend to value plan support most highly1

Sponsors tend to value plan support most highly

Source: Voya Investment Management

Survey of the Retirement Landscape: Insights from Current Research

Voya Investment Management recently released the second edition of its survey of retirement plan sponsors and plan advisors, to identify and better understand the current service needs of sponsors and help DC-focused advisors better align their offerings and priorities to meet those needs. Though some perceptions have changed since the initial survey in 2016, views on a few key issues have evolved and several new issues have arisen. We present key findings of the study in this series of insights. For all the research results, read Survey of the Retirement Landscape: Challenges and Opportunities for Advisors.


Sponsors: Which of the following are the most important to you in choosing an advisor to work with your retirement plan? Advisors: Which of the following types of support or benefits you provide is the most valued by your plan sponsors?

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