For Financial Advisors
Access client accounts and manage your book of business on BNY Mellon's Active Advisor™
RIA/Bank & Trust
Exclusive site for RIA/Bank & Trust Advisors
For Employees
Employee-only resources
Contact Us
For Financial Professionals
If you need immediate assistance, please call the phone number below:
Broker/Dealer and RIA Services
Phone: 1-800-334-3444
Hours: Monday to Friday 9:00 a.m. - 5:00 p.m. ET
For general inquiries, please fill out the form below and we'll get back to you shortly.
For Individual Investors
For retirement services (401k, 403b plans), please locate the applicable contact information in the top right-hand corner of your account statement.
If you are an Individual Investor, speak to shareholder services at 1-800-992-0180.
Visit our Individual Investors Website
Important Contacts
Shareholder Services
(800) 992-0180
AdvisorCentral
(877) 546-5412
Mailing Address:
Voya Funds Distributor, LLC
7337 E. Doubletree Ranch Rd.
Suite 100
Scottsdale, AZ 85258