Personal Information Privacy Notice | Voya Investment Management

Personal Information Privacy Notice

Last updated March 24, 2023

This Personal Information Privacy Notice applies to the following Voya Investment Management companies:

  • Voya Alternative Asset Management LLC
  • Voya Investment Management Co. LLC
  • Voya Investment Management LLC
  • Voya Investment Trust Co.
  • Czech Asset Management, L.P.

Financial companies choose how they share your personal information.  Consumers may have the right to limit some but not all sharing under state, federal, and international law. Applicable law also requires us to tell you how we collect, share, and protect your personal information.  Please read this notice carefully to understand what we do.  

1. What personal information do these Voya Investment Management (Voya IM) companies collect?

The types of information we collect and share depend on the product or service you have with us. This information may include your name, postal address, email address, phone number, Social Security number, driver’s license number, passport number, professional or employment-related information, account balance, assets, income, transactions, investment experience, marital status, dependents, beneficiaries. If you visit our website, we may collect your Internet Protocol (IP) address, geolocation, mobile device ID, browsing history, search history and information regarding your interaction with our web sites, applications and advertisements, and inferences drawn therefrom. We collect personal information, for example, when you use our website, open an account, give us your contact information, seek advice about your investments, or tell us about your investment portfolio. We may also collect your information from others, such as affiliates or other companies.

2. How do these Voya IM companies use my personal information?

We use your personal information for our everyday business purposes, such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, and detect and prevent fraud. We may also use your information for our marketing purposes in order to offer our products and services to you.

3. Do these Voya IM companies share my personal information with third parties?

We do not sell personal information and only share your information as described in this Privacy Notice. All financial companies need to share customers’ personal information to run their everyday business. We may share your personal information as necessary to administer, service or otherwise maintain your accounts and as otherwise permitted by law. We may also share information about your transactions and experiences with our affiliates for their everyday business purposes.  Except as required or permitted by law, we will not share your information either with our affiliates or with nonaffiliated third parties to market to you unless we have previously notified you of our intent to share and given you an opportunity to limit this sharing.

We have the right to use or share personal information as necessary to comply with any law, regulation or legal request, to protect our online products and services, to bring or defend legal claims, to protect the rights, interests, safety and security of our organization, our employees, or members of the public, or in connection with investigating fraud or other crime, or violations of our policies.

4. How do these Voya IM companies protect my personal information?

To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.

5. How will changes to this privacy notice be communicated?

We reserve the right to amend this notice at any time, but we will notify our customers of any material changes.

6. Are there additional provisions applicable to residents of specific states?

For additional information about the categories of information each of these Voya IM companies may collect and share, the individual rights granted to you under certain state laws, and how to exercise those rights, you can view the Voya Supplemental State-Specific Privacy Notice (Download PDF) here.

7. What if I do business with other Voya companies?

Please note that our affiliated Voya companies have separate privacy notices addressing personal information they collect, including without limitation Voya Investments Distributor, LLC, Voya funds, the Voya Financial insurance companies and Voya Financial Advisors, Inc.

8. Are there additional provisions applicable to residents of the EEA?

For additional information about the categories of information each of these Voya IM companies may collect and share, the individual rights granted to you under European law, and how to exercise those rights, you can view our Supplemental General Data Protection Regulation (GDPR) Privacy Notice (Download PDF) here.