Helping Clients Balance Caregiving and Retirement Planning
Winding road leading to mountains

When caregiving changes how your client saves for retirement, Voya Cares® can help you respond.

The years when retirement should come into focus may instead bring a crowded family calendar and household budget. A sandwich caregiver may be supporting an adult child with a disability while also helping an aging parent. Others may be helping an adult child with living expenses or caring for a grandchild. Together, these demands can change how much your client contributes to a workplace retirement plan and when they retire. 

Care responsibilities can shift quickly, and expenses can appear without notice. Your client may be keeping everyone moving while still trying to save for a future that is getting closer. 

You may see the pressure in retirement-plan decisions before your client self-identifies as a caregiver. A reduction in contributions or work hours may be the first sign of family responsibilities that haven’t come up in your conversations.

Bring family support into the plan

Start by making family support part of your routine discovery. Sometimes all it takes is one question: Who relies on you financially or may need your help in the next few years? The answer may reveal obligations that don’t appear on an account statement.

Make room for near-term needs

Family support may involve a monthly commitment, a one-time expense, or a cost with no clear end date. Ask which expenses the household can cover from current income and which would require reserves. The duration matters as much as the amount: support that continues for years raises different planning questions than a single bill.

Make room for near-term needs

Are the same reserves expected to cover family support and your client’s own household needs? Discuss how much is committed to each before an unexpected care expense forces a decision about assets earmarked for retirement. Address any access restrictions or tax questions as part of that discussion. 

Ask: If the cost of support increased or continued longer than expected, what would we revisit first? Agree on a follow-up date and what should trigger an earlier review, such as reduced work hours or a new care expense.

Protect your client in the middle

Discuss what would have to change if family support began displacing retirement contributions or delaying retirement. That conversation may include a limit on support, a schedule for rebuilding reserves, or a greater role for other family members. If your client chooses to save less for a time, agree on when to revisit that decision.

Be the advisor clients can turn to when family responsibilities change

Voya Cares® can help you make those conversations part of what sets your practice apart. Its educational resources, planning tools, and client materials can help you prepare for discussions with caregivers and families of people with disabilities, including recognizing questions that call for a legal, tax, or other specialist.

Resources you can trust

  • Voya Global Consulting offers research and programs to strengthen client relationships and grow your business. 
  • Retirement Learning Center offers tools to uncover additional asset opportunities within your existing book. 
  • SuperCE offers continuing education to deepen your knowledge and maintain required credentials. 

If you’re not sure where to start, your Voya representative can help you find the resource that fits. Contact them at 1-800-334-3444 or visit investments.voya.com.

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Past performance does not guarantee future results. This market insight has been prepared by Voya Investment Management for informational purposes. Nothing contained herein should be construed as (i) an offer to sell or solicitation of an offer to buy any security or (ii) a recommendation as to the advisability of investing in, purchasing, or selling any security. Any opinions expressed herein reflect our judgment and are subject to change. Certain statements contained herein may represent future expectations or other forward-looking statements that are based on management’s current views and assumptions and involve known and unknown risks and uncertainties that could cause actual results, performance, or events to differ materially from those expressed or implied in such statements. Actual results, performance, or events may differ materially from those in such statements due to, without limitation, (1) general economic conditions, (2) performance of financial markets, (3) interest rate levels, (4) increasing levels of loan defaults, (5) changes in laws and regulations, and (6) changes in the policies of governments and/or regulatory authorities. The opinions, views, and information expressed in this commentary regarding holdings are subject to change without notice. The information provided regarding holdings is not a recommendation to buy or sell any security. Fund holdings are fluid and are subject to daily change based on market conditions and other factors. 

For use by qualified institutional investors and financial professionals only. Not for inspection by, distribution to or quotation to the general public.

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