CASTS - Controller
Senior Vice President, Head of Global Consulting
The Controller are people who care about autonomy and being in charge of making decisions. They're at their very best when they feel they're in the driver's seat.
Let's talk about the Controller.
These are people who care about autonomy and being in charge of making decisions.
They're at their very best when they feel they're in the driver's seat.
One thing to avoid when working with a controller is giving them a single mandate.
A better approach is to give them options and let them choose.
Be direct, be confident, focus on outcomes. Instead of saying, 'Here's what I recommend,' try something like, 'Here are two solid options, and here's what each one gives you.'
When controllers feel respected, decisions happen quickly, and relationships tend to last.